Our remote support feature is the best way to get quality help without having to leave your home. As long as you still have internet access you can establish a connection to us and a computer expert will help you solve your computer problems. Remote help is billed out on an hourly basis and is rated at $25 an hour.
Whats crossloop and why are you using it?
Crossloop is a remote assistance program that we use to access your computer. You will download and install this program onto your machine and create an account with crossloop that is free. Once installed it will display an ID and password that we use to access your machine. It is secure and only connects when you request a session. We will soon offer the option of us connecting to your computer without your permission but this service will only be for customers who sign up for it. We will have support packages that include regular maintenance that will happen when you are not on the computer.
Whats crossloop and why are you using it?
Crossloop is a remote assistance program that we use to access your computer. You will download and install this program onto your machine and create an account with crossloop that is free. Once installed it will display an ID and password that we use to access your machine. It is secure and only connects when you request a session. We will soon offer the option of us connecting to your computer without your permission but this service will only be for customers who sign up for it. We will have support packages that include regular maintenance that will happen when you are not on the computer.